GoTV Nigeria Contact: Subscription, Payment, Customer Care, Self Service, Channels.
GOtv Nigeria is a pay TV service offered in Africa by Multichoice Africa, owners of DSTV. It is a terrestrial digital TV service which does not require a satellite dish nor any ceremonial installation.
It uses the latest Digital Terrestrial Broadcast Technology, DVB-T2, which means that its services are deployed through TV masts and accessible only in locations with GOtv transmitter coverage. This also implies that GOtv is not easily affected by weather, unlike other pay TV satellite services.
GOtv is one of the most popular pay TV services in Africa which is available in select cities in Nigeria, Zambia, Uganda, Malawi, Namibia, Zimbabwe, Ghana and Kenya.
It is currently available in the following Nigerian cities and its environs: Lagos, Enugu, Ibadan, Abeokuta, Benin City, Owerri, Akwa Ibom and Port Harcourt.
The service was launched in Nigeria on October 11, 2011, at Ibadan, Oyo State which is the cradle of television broadcasting in Africa. It quickly spread to other parts of the country and has become the staple in many Nigerian homes.
GOtv Nigeria, which offers a maximum of 38 channels and a minimum of 11 channels can be purchased with as low as N6,900. The package cost includes a GOtv decoder, an antenna, and 1-month free GOtv Plus subscription.
Subscription And Payment Methods
The bouquets are different and it comes with different prices. When you have purchased your GOtv set, you will need to select the plan you desire and proceed to make the corresponding payment.
Payments can be made in a number of ways with customer’s convenience in mind.
The first method is through any bank: Walk into any bank nearest to you and request a teller for GOtv. When given, fill in the required details including the; the name, the IUC number, and the amount and submit it and it will be processed.
The second method is through designated vendors: go to any designated GOtv vendor and tell him or her the plan you would like to subscribe to and it will be done. You will also need to provide the required details such as the name registered with the decoder, IUC number, and of course, make payment.
The third method is through online payment: Now, this is basically the easiest method recently launched. It allows customers make payment for the subscription of their chosen bouquet plans from the comfort of their own space, usually with a mobile or any other device with internet connection. With the mobile phones, you could make payments through punching the right codes or using your bank’s mobile app to make such payments. You can also make payment using your computer or laptop as long as it is internet connected.
Channels / Bouquet Plans
Plus Plan:
This bouquet plan has 38 general entertainment and 7 local channels and comes at the price of 1800 Naira. The channels in this package include;
- Africa Magic Hausa
- Africa Magic Yoruba
- AfricaMagic Epic
- AfricaMagic Family
- AfricaMagic World
- AIT
- Al Jazeera
- Arise News
- BET2
- Channel ED
- Channels
- CNN International
- Disney Junior
- Discovery Family
- ED
- E! Entertainment Television
- e.TV Africa
- Emmanuel TV
- Fashion One
- FAITH
- GO Channel
- Galaxy Tv
- HIP TV
- Islam Channel
- JimJam
- Lagos TV
- Movies Zone
- MiTV
- M-Net Movies Zone
- MTV Base
- Nat Geo Wild
- Nickelodeon
- NTA+
- One Gospel
- ONTV Max
- Planet TV
- Silverbird
- Sony
- Sony Max
- Soundcity
- SuperSport 9
- SuperSport Blitz
- SuperSport Select 1
- SuperSport Select 2
- Trybe
Value Plan:
This plan has 23 general entertainment 7 local channels and comes at the price of 1200 Naira. The Value plan channels include;
- Africa Magic Hausa
- Africa Magic Yoruba
- AfricaMagic Epic
- AfricaMagic World
- AIT
- Al Jazeera
- Arise News
- BET2
- Channel
- ED Channels
- Discovery World
- E! Entertainment Television
- e.TV Africa
- FAITH
- GO Channel
- Galaxi TV
- Islam Channel
- JimJam
- Lagos TV
- MiTV
- Nickelodeon
- NTA+
- One Gospel
- Planet TV
- Silverbird
- SONY Max
- Trybe
- Wazobia TV
Lite Plan:
GOtv Lite was introduced in appreciation of the current tough economic situation in the country as the most affordable bouquet on the pay-TV landscape. It offers subscribers a generous amount of flexibility at a subscription rate of N400 per month (approximately N13 per day); N1,050 quarterly and N3,100 yearly, making it the cheapest pay-TV bouquet in the country.
This plan has 11 general entertainment and 6 local channels. The channels in this package include;
- WazobiaTV
- Channels
- FAITH
- GO Channel
- Islam Channel
- TVC Entertainment
- Galaxy TV
- NTA
- E-Africa
- Silverbird Television
- AIT
- Mitv
- Lagos Television
- ONTV Max
- JimJam
- Islam Channel
- Aljazeera
- TVC New Nigeria
- Afro Music
However, in May 2017, MultiChoice announced a five percent increase in subscription rates. GOtv Nigeria monthly subscription rates under the new price regime are as follows;
- GOtv Plus – from ₦1,800 to ₦1,900
- GOtv Value – from ₦1,200 to ₦1,300
- GOtv Lite – from ₦400 to ₦450
Self Service
With Self Service you can use your use your Connect ID to do the following:
- Fix errors
- Update your profile and personal details
- View your account balance and transaction history for the past three months
- Reconnect once your payment has been made, and activate packages
| GOTV NIGERIA CUSTOMER CARE CONTACT | |
| gotv cc phone | 08039044688 |
| gotv nigeria email | dstv@nigeria.multichoice.co.za |
| gotv ng twitter handle | https://twitter.com/gotvng |
| gotv ng facebook | https://www.facebook.com/GOtvNg |
| gotv ng website | http://nigeria.gotvafrica.com/ |
| gotv shortcode | 4688 |
| gotv nigeria ussd | *288*1# |
| gotv contact address | Plot 1381 Tiamiyu Savage Street Victoria Island Lagos State. |
GOtv Nigeria says it takes pride in Africa’s local content and continues to reassure subscribers of more quality content and latest innovations that offer the best of digital TV experience. With the above detailed info your wonderful Gotv expereince is assured.