If you have Matric and good communication skills, the Bestmed Client Services Learnerships 2026 offer a solid chance to start your career. This 12-month program through the Youth Employment Service (YES) helps young people gain hands-on experience in healthcare administration and customer service. It builds skills and strengthens your CV without needing prior work experience.
Quick Overview
This learnership fits beginners in the healthcare sector. Here are the key details:
- Programme: Bestmed Client Services Learnership (YES Initiative)
- Duration: 12 months
- Minimum Qualification: Grade 12 (Matric)
- Experience Required: None
- Sector: Healthcare administration, call centre, customer service
- Priority Candidates: Persons living with disabilities
The program mixes training with real job tasks. It prepares you for office work in a growing field.
What You Will Learn
You get training plus daily workplace practice. This setup helps you grow fast as a beginner.
Customer Communication Skills
You learn to talk with clients in a professional way. This includes handling complaints, giving correct details, and keeping good service manners. These skills help you build trust with people.
Call Centre Operations
You practice taking inbound calls and logging requests. You also escalate issues and hit response time goals. This gives you a real feel for busy call centre work.
Healthcare Administration Basics
You study medical scheme benefits and claims processes. You work with membership systems and follow healthcare rules. This knowledge opens doors in the medical field.
Problem-Solving Skills
You build ways to fix issues and check facts. You improve follow-up talks and make quick choices. These tools make you ready for any job challenge.
YES Programme Certification
Finishing earns you YES certification. It proves your work readiness, discipline, and real experience. Employers notice this on your CV.
Minimum Requirements
To join, meet these basics:
- Grade 12 (Matric)
- Unemployed status
- Willing to learn
- Strong communication skills
No past experience needed. This makes it open to new starters.
Who Should Apply?
This fits several groups well:
- Recent school leavers
- First job seekers
- TVET graduates
- Youth wanting office jobs
- People drawn to healthcare or customer service
If you match, it could be your next step.
Required Documents
Gather these for your application:
- Certified ID copy
- Certified Matric certificate
- Updated CV
- Proof of disability (if it applies)
- Proof of residence (if asked)
- SARS tax number (if you have one)
Have them ready to speed up the process.
How to Apply
Apply here. Check the link for full details and deadlines.
Why You Should Apply
You gain true workplace time in healthcare. You pick up customer service know-how and YES certification for your CV. This boosts your shot at full-time jobs later.
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