The Discovery Long Term Insurance Learnership Programme offers a valuable opportunity for unemployed South African youth to enter the financial services sector. This program provides a pathway to a nationally recognized qualification while gaining practical work experience. For those looking to build a career in insurance, understanding the requirements and benefits of such a learnership is the first step toward success.
About the Discovery Learnership Programme
The Discovery Long Term Insurance Learnership Programme is designed to equip young individuals with the skills and knowledge needed for a career in long-term insurance. Upon successful completion, participants will earn a Further Education and Training Certificate (FETC) in Long Term Insurance, which is an NQF Level 4 qualification. This learnership is a blend of classroom-based learning and hands-on experience within Discovery’s operations, offering a well-rounded introduction to the industry. The program is based in Sandton, Gauteng, South Africa.
Areas of Exposure Within the Learnership
Learners in this program can expect to gain exposure to various facets of the long-term insurance business. These areas are crucial for understanding the client journey and the operational aspects of an insurance company. Potential areas where learners may gain practical experience include:
- Medical Aid Client Servicing: Assisting clients with inquiries and support related to their medical aid plans.
- Claims Administration: Learning the process of managing and processing insurance claims.
- New Business Support: Providing assistance in the onboarding of new clients and policies.
- Health Benefits Administration: Understanding the management of health-related benefits within insurance policies.
- Call Centre Operations: Gaining experience in customer service through a call center environment.
- Financial Services Administration: Supporting various administrative tasks within the broader financial services department.
Minimum Requirements for Applicants
To be considered for the Discovery Long Term Insurance Learnership Programme, candidates must meet specific academic and age criteria. These requirements ensure that applicants have a foundational understanding and are at a stage in their lives where they can benefit most from the program.
The essential academic qualifications include:
- Grade 12 / Matric: A completed Grade 12 or equivalent qualification is mandatory.
- Mathematics: A minimum of Level 4 (50%) in Mathematics is required.
- OR Mathematical Literacy: Alternatively, a minimum of Level 5 (60%) in Mathematical Literacy will be accepted.
- English: A minimum of Level 4 (50%) in English is necessary.
- Second Language: A minimum of Level 4 (50%) in a second language is also a requirement.
Additional Eligibility Criteria
Beyond academic qualifications, several other factors determine eligibility for the learnership. These additional requirements are in place to ensure that the program reaches the intended audience and that participants are ready to commit to the learning experience.
Applicants must:
- Age: Be between 18 and 25 years old.
- Employment Status: Be currently unemployed.
- Study Status: Not be enrolled in full-time studies.
- Previous Learnerships: Not have completed a learnership program before.
- Communication Skills: Possess good verbal and written English communication abilities.
- Computer Skills: Have basic computer skills, including proficiency in MS Excel and MS Outlook.
An incomplete tertiary qualification may be seen as an advantage.
Required Skills and Competencies
Discovery seeks candidates who demonstrate a strong set of personal and professional skills. These competencies are vital for success in the demanding environment of the financial services industry and for making the most of the learnership experience.
Key skills and competencies sought include:
- Problem-solving skills: The ability to identify issues and find effective solutions.
- Attention to detail: Ensuring accuracy in all tasks and documentation.
- Time management skills: Effectively prioritizing and managing workload to meet deadlines.
- Ability to work under pressure: Maintaining performance and composure in high-stress situations.
- Teamwork abilities: Collaborating effectively with colleagues to achieve common goals.
- Planning and organisational skills: Structuring tasks and resources efficiently.
- Adaptability: Being flexible and responsive to changing circumstances.
- Service-driven attitude: A commitment to providing excellent service to clients and colleagues.
Discovery is committed to Employment Equity and encourages applications from individuals living with disabilities.
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