Updated October 2026. Follow the current instructions for the programme and institution involved.
An unsuccessful application can be disappointing, but the first useful step is to understand the actual decision. A request for reconsideration should address the stated reason through the provider’s permitted process. Sending a second general motivation letter may not resolve an eligibility condition or a missing record.
Read the outcome precisely
Save the full decision, its date and any explanation. Distinguish a final refusal from a document request, a waiting-list position or an application still being assessed. Do not rely on a shortened message forwarded by someone else.
Identify whether the issue concerns eligibility, academic requirements, finances, incomplete information or competitive selection. Different reasons call for different next steps. Meeting minimum eligibility does not mean that a competitive award must be granted.
Check whether a review route exists
Use the provider’s official guidance to establish whether reconsideration is available, who may request it and how it works. Record the applicable deadline and required evidence. Do not borrow a deadline from another scholarship or an older application cycle.
The official NSFAS appeal guidance is one example of a provider-specific process with limits on eligibility and the issues it considers. Its rules are not a universal procedure for all bursaries or scholarships.
Build the evidence map
| Decision reason | Fact to check | Potential evidence |
|---|---|---|
| Missing document | Was the correct item submitted? | Request and submission confirmation |
| Incorrect record | Which detail is disputed? | Relevant original record |
| Changed circumstances | What changed and when? | Evidence requested by the provider |
| Competitive selection | Is a review permitted? | The programme’s published review instructions |
The final column contains examples to investigate, not a list of documents every provider accepts. Ask for the actual requirements and use them. Do not submit extra sensitive records because a general guide mentions a category of evidence.
Separate an error from disagreement
An error might involve a wrong academic result, a mistaken study period or a document recorded as missing despite a valid submission. Disagreeing with a competitive ranking is different. Ask what the published process permits rather than assuming that every unfavourable decision can be appealed.
Where an institutional record is involved, establish which office controls it. A funder may need the institution to correct its own information. Keep a record of the correction request and the response.
Write a concise explanation
State the decision you are asking the provider to review, the specific issue and the evidence supporting your request. Keep the sequence clear: what was recorded, why you believe it is incorrect or incomplete, and what document helps establish the facts.
An illustrative structure is: ‘My outcome dated [date] gives [reason]. I am requesting review under [published route] because [specific factual issue]. The attached [document] supports this by showing [relevant fact].’ Replace the placeholders and avoid claiming that a document proves more than it actually does.
Keep the record consistent
Check names, dates, qualifications and financial information across the original application and review request. If something changed, explain the change instead of silently submitting a different account. Never alter official documents or invent a circumstance to fit a review category.
Use the provider’s accepted submission channel. Save the final request, evidence list and confirmation. A message to a general mailbox may not replace a formal appeal submitted through a portal.
Plan beyond the review
Track any response timeline and continue exploring other suitable options. An accepted review request does not establish that the original decision has been overturned. Do not make commitments based on a result you hope to receive.
If no review route is available, consider whether the experience reveals something you can improve for another application: course fit, evidence quality, references or timing. An evidence map cannot guarantee a changed decision, but it helps you respond accurately and choose the next step on the basis of facts.

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