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iSchool Zambia Ltd Recruitment 2018 for Repair Technician

iSchool Zambia Ltd recruitment 2018 for Repair Technician – Jobs in Zambia.

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Applications are invited from suitably qualified applicants for the iSchool Zambia Ltd Recruitment 2018. Interested applicant(s) ought to follow the details and procedures on this page to secure this opportunity.

iSchool Zambia Ltd Recruitment 2018

  • Company: iSchool Zambia Ltd
  • Location: Lusaka, Lusaka Province, Zambia
  • State: Lusaka
  • Job type: Full-Time
  • Job category: Engineering Jobs in Zambia

The Repair Technician will be involved in hands-on troubleshooting, repair and/or cleaning of iSchool
products and responsible for product-associated paperwork, documentation, and the moving, handling, wrapping or packing as necessary to complete routine and non-routine tasks associated with assigned products.

Responsibilities:

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  • Complete all works as assigned to maintain high quality repairs of iSchool educational
    products
  • Ensure proper operation of assigned items
  • Interact with Call Centre, retail store personnel, third party repairers and manufacturers in
    support of repair and product support needs
  • Maintain the quality of work and technical skills
  • Maintain productivity requirements as assigned
  • Work with Customer Service Supervisor to respond to client’s requests for updates on the
    status of their jobs and keep the communication channels open to ensure information is
    accurate.
  • Ensure compliance with company policy and product service best practice routines.
  • Examine projector or tablet unit or any other iSchool -equipment and observe operation until
    an initial suspicion is developed to open up the unit and perform further checks using
    electronic hand tools and prescribed testers
  • Ensure that all pertinent repair and testing tools and appliances are in proper working
    condition
  • Determine parts to be replaced and provide cost estimates to the Call Centre and retail stores
    prior to starting any work
  • Assist Warehouse department as and when demand dictates the need for additional resources
  • Liaise with IT department on possible works needed to be done on office equipment and also
    understand office network setup.
  • Coordinate with IT department in trouble shooting all software issues from both internal or
    external customers
  • Any other business assigned to you by your supervisor

How to Apply

All interested applicants must submit their CV’s to [email protected]

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